Crisis Intervention

Issues of Concern

People affected by a crisis can potentially harm themselves and others, which is a significant concern as to why crisis intervention is needed as it mitigates those risks. For example, family members of a patient in a vegetative state reported having high levels of stress and anxiety that negatively impacted their own physical and mental health [2]. Recently, COVID-19 has caused many deaths and widespread panic, which precipitated severe psychological distress in many people. In response to this crisis, psychological counseling teams in China were dispatched to provide services to dampen the psychological aftershock felt by both medical professionals and patients.[3] 

In these cases, psychological crisis intervention is necessary to prevent traumatized victims from developing illnesses. It also alleviates stress upon healthcare workers so that they can continue helping others. Another major concern is what coping strategies are most effective. Social support and problem-solving planning are effective coping mechanisms that are frequently used by school staff following a crisis.[4] The use of humor, emotional support, planning, and acceptance also correlate with superior mental health outcomes compared to substance abuse and denial.[5] Positive coping mechanisms, such as the ones listed above, are reported to be effective in crisis management, and with crisis intervention services in place, people will be better equipped to handle unexpected events.  

Clinical Significance

If left unmanaged, a person with a severe crisis can undergo a significant amount of psychological stress, which carries links to major depressive disorder and other mental health conditions.[6] Not only is crisis intervention effective in preventing the development of mental illness, but it can also be used in a clinical setting to treat patients currently suffering from one. Emergency departments with crisis intervention teams for adult and pediatric patients revealed reasonable reductions in return visits and duration of stay.[7] Also, crisis care reduced the number of repeat admissions to the hospital and is more effective than standard care at improving the mental state of a patient.[1] 

Based on prior studies, it is evident that crisis intervention plays a significant role in enhancing outcomes in psychiatric cases. Community Mental Health Centers and local government agencies often have crisis intervention teams that provide support to the local community at times of mental health crisis. These teams can also be helpful at times of natural or man-made emergencies. Crisis intervention teams often assess and triage the situation and can diffuse the situation and triage for urgent attention of medical or mental health personnel in emergency or community care settings. They can call upon local police and other community resources for additional support.

When situations are less urgent, the crisis teams can provide useful resources in the community setting to affected individuals. Crisis intervention plays a significant role to appropriately address crisis scenarios and triaging serious events that need more urgent care besides diffusing situations and providing resources to individuals in need.

Nursing, Allied Health, and Interprofessional Team Interventions

There are many approaches to integrating crisis intervention, and a member of the healthcare team can complete each step. First responders can triage and assess the situation and administer psychological first aid as needed to victims of a traumatic event to prevent any long-term mental health problems.[8] 

This approach allows immediate access to crisis intervention, which will facilitate care and lead to improved outcomes. In a hospital setting, the needs of a patient in crisis should be well communicated throughout the management team. As one study suggests, in times of crisis intervention, health professionals should discuss in advance and agree on a plan of care to better facilitate the recovery of the patient.[9] 

Nurses are also crucial to crisis management teams as they are at the forefront of patient care. They can notice declining mental health and promptly distribute crisis intervention resources. Crisis intervention is a technique that should be available to all healthcare professionals and requires productive communication to be an effective use of care. 

Nursing, Allied Health, and Interprofessional Team Monitoring

Patients receiving crisis management treatment should be closely monitored by the healthcare team to ensure optimal recovery. Careful monitoring can also reveal the most efficient method of crisis intervention. Healthcare providers can utilize a treatment progress indicator to track a patient’s progress and reduce the need for any additional treatment. A treatment progress indicator assesses the severity of a patient’s mental condition and can monitor the effectiveness of therapy over time. It has been consistently reliable for patients with depression and anxiety.[10] This type of monitoring will allow clinicians to create or modify crisis intervention techniques to serve the needs of the patient best.