Pearls Sample Question
Legal, Patient Education, Healthcare Ethics
5/17/2017 3:57:04 PM
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What is the best response to a patient who questions the goals of the healthcare provider?
Select Your Answer:
1. Talk about another subject
2. Offer an explanation
3. Ask what exactly is not clear
4. Refuse to respond
The best response is to find out the reason for the question.
Offering an explanation before first clarifying why the patient is questioning the goals is often unhelpful and may be counterproductive.
A refusal to respond is unprofessional and unhelpful.
Changing the subject may be an adequate short term alternative but does not provide a longer term solution.
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